.png){kind=logo}
Operations Services
From business optimization to program and project management, we streamline operations to enhance performance and scale.
Business Performance Optimization
-
Performance assessment & KPI development
-
Operational efficiency analysis
-
Resource and capacity optimization
-
Cross-functional performance alignment
-
Technology and tool evaluation
-
Data analytics & reporting frameworks
Project & Program Management
-
End-to-end program oversight
-
Project planning & scoping
-
Timeline, budget, and resource management
-
Risk identification & mitigation
-
Stakeholder communication & alignment
-
Agile/Scrum workflow management
-
Program reporting & performance dashboards
Process Improvement
-
Process mapping & documentation
-
Workflow analysis & redesign
-
Standard operating procedure (SOP) development
-
Automation and tool integration
Clients & Partners who have shaped our journey - past & present.
.png)
Case Studies
1
Process Redesign
Challenge: ​
Identify inefficiencies in safeguarding reporting system. Develop an improved process and reporting mechanism.
​
​
Results:
Comprehensive audit of process with thorough review of current processes, reports, and interviews of Stakeholders. Leveraging and comparing this information lead to the development of improved process, enhanced supporting features, and new reporting methods.​
2
SaaS Implementation
Challenge:
Implementation of new project and program management information system needed to manage 65+ programs and 100+ programs.​
​
Results:
Selection and implementation of Smartsheets because it aligned with current and future business goals. Development of templates for program, project, and budget tracking Comprehensive dashboards and reports were created for KPIs and goal tracking.​​
3
PMO Stand Up
Challenge:
Creation of Project Management Office to manage projects across the organization.​
​
​
Results:
Created a centralized hub for program and project oversight and standardized operational processes across the organization, including departmental workflows, SOP guidelines, templates, and a cohesive tech stack.
Contact
Like what you see? Get in touch to learn more.